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Jlounge Natural Nail Bar & Spa — Privacy Policy

Introduction

At Jlounge Natural Nail Bar & Spa, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services, or interact with us online or in the spa. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information You Provide

We may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Appointment details
  • Preferences or notes you share with your service provider

Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Provide spa and wellness services
  • Process payments
  • Send confirmations, reminders, and updates
  • Improve our website and customer experience
  • Send promotional offers or updates (only if you opt in)
  • Maintain safety, security, and compliance

We do not sell your personal information.

SMS Appointment Reminders & Notifications

If you provide your mobile number, Jlounge may send SMS messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Schedule changes
  • Important service updates

You may opt out of SMS communications at any time by replying STOP or contacting us directly. Standard messaging rates may apply depending on your carrier.

We do not use SMS for unrelated marketing unless you have explicitly opted in.

Online Booking Platforms

Jlounge may use third‑party booking platforms to manage appointments. When you schedule online:

  • Your information is securely transmitted to our booking provider
  • Only the information necessary to manage your appointment is shared
  • These platforms may have their own privacy policies, which we encourage you to review

We partner only with reputable providers who maintain strong data protection standards.

Email Marketing Tools

If you choose to subscribe to our email list, we may use third‑party email marketing tools to send:

  • Newsletters
  • Promotions
  • Special offers
  • Spa updates

You can unsubscribe at any time by clicking the link at the bottom of any email or contacting us directly.

We do not share your email address with outside marketers.

Cookies & Tracking Technologies

Our website may use cookies or similar tools to:

  • Improve site functionality
  • Personalize your browsing experience
  • Analyze website traffic

You may disable cookies in your browser settings, though some features may not function as intended.

Sharing Your Information
We may share your information only with:

  • Trusted service providers who assist with booking, payment processing, or website operations
  • Legal authorities if required by law
  • Third‑party platforms you voluntarily use to book or communicate with us

We do not share your information for unrelated marketing purposes.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. While no system is completely secure, we are committed to safeguarding your data to the best of our ability.
Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before providing personal information.
Children’s Privacy
Jlounge does not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it promptly.
Your Choices
You may:

  • Update or correct your personal information
  • Opt out of marketing emails
  • Opt out of SMS reminders
  • Request that we delete your information, subject to legal or operational requirements

To make a request, please contact us using the information on our website.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out using the contact information provided on our website. We’re here to help.
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